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Unit 3URGENT PROBLEMS OF MARKETINGA. Preliminary discussion
B. Pre-reading exercisesB.1 Skim the text and give its key idea.B.2 Scan the text for the following information.
C. ReadingC.1 Read the text and answer the questions.
EVOLUTION OF MODERN MARKETINGMarketing, in economics, is that part of the process of production and exchange that is concerned with the flow of goods and services from producer to consumer. In popular usage it is defined as the distribution and sale of goods, distribution being understood in a broader sense than the technical economic one. Marketing includes the activities of all those engaged in the transfer of goods from producer to consumer - not only those who buy and sell directly, wholesale and retail, but also those who develop, warehouse, transport, insure, finance, or promote the product, or otherwise have a hand in the process of transfer. In a modern capitalist economy, where nearly all production is intended for a market, such activities are just as important as the manufacture of the goods. It is estimated in the United States that approximately 50% of the retail price paid for a commodity is made up of the cost of marketing. In a subsistence-level economy there is little need for exchange of goods because the division of labor is at a rudimentary level: most people produce the same or similar goods. Interregional exchange between disparate geographic areas depends on adequate means of transportation. Thus, before the development of caravan travel and navigation, the exchange of the products of one region for those of another was limited. The village market or fair, the itinerant merchant or peddler, and the shop where customers could have such goods as shoes and furniture made to order were features of marketing in rural Europe. The general store superseded the public market in England and was an institution of the American country town. In the United States in the 19th century the typical marketing setup was one in which wholesalers assembled the products of various manufacturers or producers and sold them to jobbers and retailers. The independent store, operated by its owner, was the chief retail marketing agency. In the 20th century that system met stiff competition from chain stores, which were organized for the mass distribution of goods and enjoyed the advantages of large-scale operation. Today large chain stores dominate the field of retail trade. The concurrent advent of the motor truck and paved highway, making possible the prompt delivery of a variety of goods in large quantities, still further modified marketing arrangement, and the proliferation of the automobile has expanded the geographic area in which a consumer can make retail purchases. At all points of the modern marketing system people have formed associations and eliminated various middlemen in order to achieve more efficient marketing. Manufacturers often maintain their own wholesale departments and deal directly with retailers. Independent stores may operate their own wholesale agencies to supply them with goods. Wholesale houses operate outlets for their wares, and farmers sell their products through their own wholesale cooperatives. Recent years have seen the development of wholesale clubs, which sell retail items to consumers who purchase memberships that give them the privilege of shopping at wholesale prices. Commodity exchanges, such as those of grain and cotton, enable businesses to buy and sell commodities for both immediate and future delivery. Methods of merchandising have also been changed to attract customers. The one-price system, probably introduced (1841) by A. T. Stewart in New York, saves sales clerks from haggling and promotes faith in the integrity of the merchant. Advertising has created an international market for many items, especially trademarked and labeled goods. In 1999 more than $308 billion was spent on advertising in the United States alone. The number of customers, especially for durable goods, has been greatly increased by the practice of extending credit, particularly in the form of installment buying and selling. Customers also buy through mail-order catalogs (much expanded from the original catalog sales business of the late 1800s), by placing orders to specialized “home-shopping” television channels, and through on-line transactions (“e-commerce”) on the Internet. There are many possible ways to satisfy the needs of target customers. A product can have many different features and quality levels. Service levels can be adjusted. The package can be of various sizes, colors, or materials. The brand name and warranty can be changed. Various advertising media – newspapers, magazines, radio, television, billboards – may be used. A company’s own sales force or other sales specialists can be used. Different prices can be charged. Price discount can be given, and so on. Marketing should begin with potential customer needs - not with the production process. Marketing should try to anticipate needs. And then marketing, rather than production, should determine what goods and services are to be developed - including decisions about product design and packaging; prices or fees; credit and collection policies; use of middlemen; transporting and storing policies; advertising and sales policies; and, after the sale, installation, warranty, and perhaps even disposal policies. This does not mean that marketing should try to take over production, accounting, and financial activities. Rather, it means that marketing - by interpreting customers’ needs - should provide direction for these activities and try to coordinate them. After all, the purpose of a business or nonprofit organization is to satisfy customer or client needs. It is not to supply goods and services that are convenient to produce and might sell or be accepted free. C.2 Decide whether these statements are True (T) or False (F).
D. VocabularyD.1 Read and learn new words: subsistence (n) – a small amount of money or food that is just enough to survive rudimentary (adj) - simple and incomplete interregional (adj) – having connection among regions itinerant merchant – a merchant habitually traveling from place to place peddler (n) - a person who tries to sell by going from place to place (esp. dangerous or illegal drugs) supersede (v) – to take the place of something (usually something older) wholesaler (n) – a businessman who sells goods in large quantities, (esp. to shopkeepers) jobber (n)– a dealer buying in large numbers and selling in smaller amount retailer (n) – someone who sells things to the public in shops concurrent (adj)– existing or happening at the same time advent (n) – the arrival or coming of (an important event, period, invention, etc) proliferation (n) – a rapid increase or spreading middleman (n) – a person who buys goods from producer, and sells to shopkeeper or directly to user ware (n) – a small article for sale, usually not in a shop cooperative (n) – a firm, farm, shop, etc, one that is owned and run by all the people who work in it enable (v) – to make able, give the power, means, or right to do something merchandising (n) – the way in which goods are arranged and placed in a store haggling (adj) – arguing, esp. in an attempt to fix a price trademark (n) – a name, sign, or design used on a product to show it is made by a particular company. durable goods – large expensive products that consumers do not regularly or often buy, for example refrigerators, televisions etc integrity (n) – strength and firmness of character or principle; honesty installment buying – a way of buying something by making small, regular payments over an agreed period of time on-line transaction – a payment or a business deal over the INTERNET warranty (n) – a written promise that a company gives to a customer, stating that it will repair or replace a product they have bought if it breaks during a certain period of time D.2 Give English equivalents to the following words and expressions.
D.3 Choose an appropriate word or expression from the box to complete the following sentences. subsistence rudiment advent concurrent cooperative enable merchandizing haggle trademarks durable goods warranty peddling
D.4 Give synonyms for the italicized words in each sentence below, or briefly explain their meaning.
E. Make a summary of the text. F. Grammar Notes The Passive §1. The passive: general information Active voice and passive voice In the active, the subject of the verb is the person or thing doing the action: John cooked the food last night. In the passive, the action is done to the subject: The food was cooked last night. The passive occurs very commonly in English: it is not merely an alternative to the active, but has its own distinctive uses. §2 Forms of the passive Passives can be formed in the following ways:
§3 Transitive and intransitive verbs The passive occurs only with verbs used transitively, that is, verbs that can be followed by an object. There are verbs that can be used transitively or intransitively: The door opened. (perhaps by itself) The door was opened. (perhaps by someone) §4 Uses of the passive §4.1 The passive voice is a very versatile construction. It is particularly useful when the performer of the action is unknown or irrelevant to the matter at hand. Thus you might write in a memo Office mail is now delivered twice a day where what is important is the frequency of mail delivery, not the identity of the people working in the mailroom. You can also use the passive voice to conceal the performer of an action or the identity of a person responsible for a mistake: We had hoped to report on this problem but the data was inadvertently deleted from our files. Who deleted the data? By using the passive voice the writer is able to avoid identifying the guilty party. This virtue of obscuring responsibility is in part what makes the passive voice so tempting to anyone working in an organization where something has gone wrong. Since the occasions for avoiding responsibility are multitudinous, passive verbs are bound to thrive for at least the foreseeable future. Surprisingly enough, you can also use the passive voice to emphasize the performer of the action by putting the performer in a prepositional phrase using by at the end of the sentence: The breakthrough was achieved by Burlingame and Evans, two researchers in the university’s genetic engineering lab. In this way the passive voice functions like a well-run awards ceremony. It creates suspense by delaying the announcement of the names. §4.2 You may sometimes find it desirable to conjoin a passive verb form with a passive infinitive, as in “The building is scheduled to be demolished next week” and “The piece was originally intended to be played on the harpsichord”. These sentences are perfectly acceptable. But it’s easy for things to go wrong in these double passive constructions. They sometimes end in ambiguity: An independent review of the proposal was requested to be made by the committee. In this sentence, is the committee making the request or doing the review? What is worse, double passives often sound ungrammatical. §4.3 The Passive is used in factual writing, particularly in describing procedures or processes, academic writing and official letters where we often wish to omit the agent, and use passive. Nuclear waste will still be radioactive even after 20,000 years, so it must be disposed of very carefully. It can be stored as a liquid in stainless-steel containers which are enclosed in concrete. The most dangerous nuclear waste can be turned into glass. It is planned to store this glass in deep underground mines. §4.4 Verbs that can be followed by either object +object or object + prepositional object in active clauses can have two corresponding passive forms. The passive form you choose depends on which is more appropriate in a particular context. Compare:
Other verbs like this are give, lend, offer, promise, sell, tell, throw. However, verbs that can’t be followed by object + object in the active have only one of these passive forms:
Other verbs like this include demonstrate, explain, introduce, mention, report, suggest. F.1 Identify all the passive forms in the text “Evolution of Modern Marketing” and translate the sentences into Russian. F.2 Write the correct words in the blanks to convert each sentence from passive to active voice.
The foreign government … .
… a foreign tax as any tax … .
The foreign subsidiary … .
A foreign corporation … F.3 Rewrite these sentences beginning with (The) + a noun formed from the underlined verb and a passive verb. Choose an appropriate verb tense and make any necessary changes. Which variant sounds more formal?
The consideration will be given to the issue at next week’s meeting.
F.4 If possible, make a corresponding passive sentence. If it is not possible, write “No passive”.
G. Speak up G.1 Answer the following questions.
G.2 Discussion topics Read the list of concepts of the marketing process. Rearrange them in accordance with their importance.
H. Reading the English newspaper H.1 Read the article and do the exercises. |
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